Payment

Shipping

• Shipment is within AU.

• Items are generally dispatched within 1 working day after payment is cleared.

• Buyers will also be able to trace deliveries online with a unique tracking number. While we endeavor to send all our items with tracking numbers, there may be a few smaller items that are not sent with a tracking number.
• Buyers have full responsibility to provide us with the correct delivery address on the checkout page before payment is made.
• Re-delivery fee may be charged to buyers for items that are undelivered and/or returned to us due to incorrect delivery address or unsuccessful deliveries.
• Items will only be delivered during normal working hours (9am to 5pm on weekdays. Delivery is not available on weekends, public holidays or after business hours.

Terms of Sale

• If it is the buyer's personal reason to return the item, the return postage fee would be at buyer's charge. Plus, the buyer also need to pay 10% restocking fee.
• Returns must be agreed by both parties prior to the actual return with 30 business days.
• Buyers must also strictly follow our returns procedure when returning an item.
• We reserves the rights to provide buyers a replacement, parts or a full or partial refund. Charges may apply if the product is damaged by buyers when the returned item is received.
• Should you change your mind and wish to return your item, this can be done if you notify us within 30 days of receiving your item. Please note, to qualify for such a return:
• Please wait for our confirmation on how the item is to be returned.
• The item must retain all original internal and external packaging.
• The item itself must not be opened. We acknowledge the external box may have been opened for a visual inspection, but nothing else must be opened or used.
• Just prior to returning it to us, ensure that there is nothing (e.g. return paperwork, email copy) stuck on the item or anywhere else inside of the box.
• Any postage labels or return paperwork must be stuck on the outside box.
• Once the item has been returned, we will need to deduct the initial dispatch and also the return freight charges from your refund.
• Refunds will only be processed Paypal, depending on the original method of payment.

About Us

• We make sure everything we do honors that connection – from our commitment to the highest quality items we can achieve, to the way we engage with our customers and communities to do business responsibly.

• You Are guaranteed to have your items delivered or your money back